REGISTRATION CLERK

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

A registration clerk is responsible for providing extraordinary customer service while assisting patients at all phases of the intake process, verifying medical information and collecting insurance information, answering questions and performing other administrative and clerical tasks.

Some, but not all, of the responsibilities of this position include:

• Greets patients and directs patients to appropriate areas. 

• Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments. 

• Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy. 

• Files all charts for Health Information Management and Information Systems in alphabetical order, maintaining a neat and orderly work area. 

• Processes placement of patients using bed availability, special requests and criteria for specialty areas. 

• Answers phone, records messages, and performs related duties as directed.

• Previous data entry or typing experience with knowledge of basic office equipment required.
• Interpersonal skills must be well-developed. 
• Must possess the initiative and the ability to set and achieve high standards of performance. 
• Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment. 
• Must exhibit good telephone and clerical skills and the ability to communicate clearly and effectively, both orally and in writing. 
• Ability to learn specific job duties and complete detailed work assignments in a timely fashion.

High School graduate or equivalent