SUPERVISOR HOSPITAL RECEPTION
Camden, NJ Job ID 36646 Job Type Full Time Shift Day Specialty Other ProfessionalAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Supervisor of Hospital Reception manages the daily operations of the main Cooper University Hospital Lobby, supervises all Reception Ambassadors at all Patient Information Desks (Lobby, Surgical Access Center, 4th Floor, 6th Floor, Emergency Department). Responsible for consumer experience in our reception areas. The Supervisor is also responsible for championing Family Presence during patient care (Patient Visitation) and collaborating with Patient Access and Security for visitation check in and flow.
Experience Required
3-5 year's experience preferred.
Education Requirements
Associate's degree preferred.
Bachelor's degree preferred.
License/Certification Requirements
HARP Training/Facilitator
Special Requirements
Communication – Ability to communicate with patients, visitors and coworkers
The ideal candidate for this position will be a self-starter who is highly curious and adept at utilizing various computer software packages and able to provide user support and education for the same leadership and staff teams. Strong commitment to customer care.
The manager should also be a strong presenter, facilitator, and verbal and written communicator, able to empathize with different audiences and create clear, compelling communications.
Advanced ability/Skill with Microsoft 365 (Teams, Outlook, Excel, Powerpoint)
About the Area

With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.

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Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations.
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Benefits We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
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Awards and Designations Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety..
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Military and Veterans Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
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Education Achieve your academic and professional goals here at Cooper, one of the nation’s top choices for medical, nursing, and allied health professionals.
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Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
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