LEAD - BUSINESS OPERATIONS AND PERFORMANCE IMPROVEMENT
Camden, NJ Job ID 65500 Job Type Full Time Shift Day Specialty Other ProfessionalAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Lead, Business Operations and Performance Improvement provides embedded operational performance leadership across Radiology, Laboratory, and Pharmacy. This role is designed to reduce access delays, improve turnaround time reliability, strengthen staffing effectiveness, and deliver priority initiatives on time. The position leads through influence—supported by the AVP and Administrative Directors—by building a sustainable management operating system (metrics, cadence, accountability) and driving cross-functional execution and change adoption. Technology and analytics tools can surface insights; this role ensures those insights are converted into actions, behavior change, and sustained results.
Experience Required
0-2 Years experience required.
Education Requirements
Bachelor's Degree Required.
Master's Degree Preferred.
Special Requirements
Experience in healthcare operations, performance improvement, analytics, finance, consulting, or service line operations (acute care preferred).
Demonstrated success improving access, turnaround time, productivity, and reliability through data-driven execution and change management.
Strong analytical skills (Excel required; Power BI/Tableau preferred) and ability to translate data into action
Skilled facilitator who can lead through influence, build alignment, and communicate clearly with clinical and operational leaders.
The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.
A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.
Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu
About the Area
With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.
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Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations. -
Benefits We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
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Awards and Designations Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety..
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Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
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