DIRECTOR BUSINESS OPERATIONS POPULATION HEALTH
Camden, NJ Job ID 77075 Job Type Full Time Shift Day Specialty Other ProfessionalCooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.
Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with Advanced Recovery Systems.
Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.
More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.
Short Description
The Director of Business Operations is responsible for the evaluation, oversight, and implementation of the Center for Population Health’s business operations. Responsibilities include but are not limited to revenue cycle management for population health programs, financial tracking, analysis, and reporting, capital and operating budget oversight, coding and billing compliance and optimization, contract management, monitoring strategic and operation goal status, trending, and outcomes. Director works closely with population health leadership and care team and other departments and institutes within the CUHC organization.
Revenue Cycle Management: Lead and optimize revenue cycle processes for population health initiatives, ensuring efficiency, accuracy, and alignment with organizational goals.
Financial Analysis & Reporting: Oversee financial tracking systems, conduct in-depth analyses, and produce actionable reports to guide strategic decision-making
Budget Oversight: Oversee and manage both capital and operating budgets, ensuring fiscal responsibility and alignment with long-term objectives for the department of population health
Coding & Billing Compliance: Ensure adherence to regulatory standards for population health and drive optimization in coding and billing practices to maximize reimbursement.
Contract Management:
a. Manage and oversight vendor contracts to ensure contract requirements are met for business needs
b. Collaborate with managed care team to track and analyze quality incentive gaps, identify areas of opportunity and solutions to maximize incentive payments.
Strategic Goal Monitoring: Track progress toward strategic and operational goals, proactively identifying areas for adjustment and improvement.
Experience Required
3-5 Years Preferred
Leadership experience with managed care contracts and payer incentive programs
Experience with Healthcare Management or Finance Management
Education Requirements
Bachelor's degree Required
Master's Degree Preferred
Special Requirements
Communication – Ability to communicate with patients, visitors and coworkers
Knowledge of the resources and community-based organizations in the community
Ability to analyze reports and use data to drive performance results
Understanding of the healthcare and social services systems including processes for enrolling in public benefits
The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.
A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.
Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu
About the Area
With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.
- MEDICAL PRACTICE ASST Marmora, NJ
- PATIENT SERVICES REP New Jersey, US
- MANAGER AMBULATORY OPERATIONS Marmora, NJ
- DIRECTOR BUSINESS OPERATIONS POPULATION HEALTH Camden, NJ
- DIRECTOR RESEARCH Camden, NJ
No jobs have been viewed recently.
No jobs have been saved.
-
Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations. -
Benefits We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
-
Awards and Designations Cooper Norcross Health is recognized by many independent, national organizations for our standards of quality, excellence and safety..
-
Military and Veterans Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
-
Education Achieve your academic and professional goals here at Cooper, one of the nation’s top choices for medical, nursing, and allied health professionals.
-
Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
-
Rutgers Camden 2026 Fall Career Fair Come meet us at the Rutgers Camden 2026 Fall Career Fair!
-
Nursing Career Day 2026 at UPenn Come meet us at the Nursing Career Day 2026 at UPenn!
-
Coffee Connection for Certified Critical Care Technicians! Wonderful chance for candidates who are Certified Critical Care Technicians or current Nursing Students to meet our Clinical Directors to discuss available opportunities to enhance your career! Must be a Certified Patient Care Technician or current Nursing student who completed Foundations of Nursing and a clinical rotation. We look forward to seeing you!
-
Experienced Certified Medical Assistant Hiring Event! Hiring Event for Experienced Certified Medical Assistant candidates to meet with Managers from Ambulatory Operations sites throughout South Jersey. Please bring copy of updated resume.
-
Delaware Association of Nurse Anesthetists (DANA) Fall Meeting Come meet us at the Delaware Association of Nurse Anesthetists (DANA) Fall Meeting!
-
Cooper Norcross University Hospital Cape Regional Physical Therapist Hiring Event! Join us for the Cooper Norcross University Hospital Cape Regional Physical Therapist Hiring Event!
-
Experienced Certified Medical Assistant Hiring Event! Hiring Event for Experienced Certified Medical Assistant candidates to meet with Managers from Ambulatory Operations sites throughout South Jersey. Please bring copy of updated resume.
-
Experienced Certified Medical Assistant Hiring Event Come meet us at the Experienced Certified Medical Assistant Hiring Event! Please bring copy of updated resume.
-
-
-
Join Our Team: Authorization Specialist + Patient Access Navigator Join us for a hiring event featuring opportunities for Authorization Specialist + Patient Access. Meet our hiring team, explore open positions, and bring an updated resume!
-
Care Starts with You: Certified Patient Care Tech & Patient Safety Assistant Hiring Event Join us at Cooper University Hospital Cape Regional for our Certified Patient Care Technician and Patient Safety Assistant Hiring Event! We are hiring for full-time, part-time, and per diem opportunities across select clinical departments including ICU, ED, Progressive Care, Nursing Administration and 4-East. Qualified candidates will have the opportunity to interview with hiring leaders during the event. Preregistration and a brief prescreening are required before attending. Please bring copies of your resume.
-
Villanova University - Nursing Career Fair Come meet us at the Villanova University - Nursing Career Fair!
-
Patient Services Representative Hiring Event Hiring Event for Candidates to meet managers for open Patient Services Representative Positions.
