ADMINISTRATIVE COORDINATOR

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

The Administrative Coordinator I provides comprehensive administrative support to the institute leadership and staff within the Women and Children's Institute.

This role is pivotal in ensuring the efficient operation of daily activities, facilitating communication across departments, and supporting the delivery of high-quality patient care.

Provide high-level administrative support to all Physicians and Advanced Practice Providers (APPs) within assigned divisions.

Responsibilities include managing calendars, coordinating schedule changes, booking conference travel, organizing on-call assignments, submitting reimbursements, supporting presentations and special projects, maintaining provider files, processing legal and licensure requests, and managing bump lists for appointments under 30 days.

PTO Tracking and Management: Monitor and submit Paid Time Off (PTO) requests for all providers within the assigned divisions. Follow up to ensure accuracy, alignment with scheduling needs, and timely approval.

Serve as the primary point of contact for key internal and external partners, including the PAC, Ambulatory Call Center, ambulatory leadership and staff, Institute leadership, Patient Relations, and special programs such as Hero Care and Operation Allies.

Facilitate clear, timely, and effective communication across all stakeholders.

Meeting Coordination and Communication: Attend and document minutes for division- and department-level meetings. Ensure timely dissemination of meeting summaries, action items, and follow-up communication to all relevant attendees.

Monitor and ensure timely resolution of staff messages and hospital follow-up work queues (WQs) on a daily basis to support continuity of care and patient satisfaction.

Coordinate and schedule meetings with external vendors to address operational needs or outstanding issues.

Ensure timely resolution and communicate outcomes with relevant internal stakeholders.

Promptly escalate operational concerns, provider-related issues, patient complaints, and other critical matters to appropriate leadership for timely intervention and resolution.

Medical Staff Documentation and Renewals: Support medical staff credentialing processes by assisting with provider license renewals and maintaining up-to-date documentation to ensure ongoing compliance with institutional and regulatory requirements.

0-2 Years Administrative Experience

3-5 years Preferred 

High School Diploma or Equivalent required.

Associate's degrees Preferred 

Communication – Ability to communicate with patients, visitors and coworkers

Microsoft proficiency (Excel, Word, PowerPoint)

EPIC experience - Preferred