ADMINISTRATIVE COORDINATOR - MOORESTOWN SURGERY CENTER

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with Advanced Recovery Systems.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org(opens in new window) to learn more.

Scheduling:

• Efficiently schedules and coordinates meetings and conferences.
• Schedules patient transports and acts as a contact person for outside contracted transport companies.
• Tactfully and professionally interacts with multiple offices, staff, families, and patients.
• Requests various documentations and assures complete information reaches the required location(s) in a timely manner.
• Develops systems that are understandable and reproducible by other members of the team especially during absences and off hours.

Telephones:

• Answers telephone in a timely manner on a consistent basis, maintaining a professional and helpful manner with all callers.
• Records all messages, accurately and completely – including caller name, telephone number, time and date, and message/request. Reports to leaders with information.
• Documents all incoming calls completely and correctly.
• Returns calls in a timely manner.
• Checks voice email messages several times throughout the day thereby assuring same day response.

Computer:

• Organizes and maintains a filing system that includes correspondence, records, reports and other files. 
• Sets up and maintains Teams, excel and word-processing files. 
• Backs up all files using available technology. 
• Develops databases as required. 
• Experience in MS Word, Excel, and PowerPoint a must.
• Assisting all AVP and Director with data entry and daily functions including but not limited to the following: Tracking and reporting facility upkeep and concerns (exterminator/water/maintenance point of contact as needed), assisting with IT ticket entry, EARS report entry, maintaining display boards for the departments (Kudos, data, patient satisfaction), support for the leadership team ie. assistance with evaluation prep, meeting minutes when needed, tracking of staff must haves).

Filing:

• Organizes and maintains a filing system that includes correspondence, records, reports and other files. 

Other Duties:

• Manages departmental ordering (Staples, Dietary, Linen, etc.); Sets and manages schedules for services at MSC
• Maintains confidentiality at all times (includes patients, families, visitors, employees, etc.)
• Complies with all hospital and departmental policies and procedures including but not limited to: use of phone, dress code, arriving and leaving on time, compliance with PTO policy and occupational health.
• Attends all annual mandatory in-service. 
• Participates in Quality Improvement programs.
• Works efficiently, is flexible and sets priorities effectively.  Manages multiple priorities. 
• Meets with AVP and Director frequently to keep goals aligned.
• Maintains office supplies, printer functions, and ordering.
• Performs all related duties, special projects and functions necessary for the maintenance of efficient, economic and quality operation of the department and hospital.
• The above are guidelines for the position but are not necessarily a delineation of all the actions/duties necessary to the job.

• 1 year office experience

• Associates or Bachelors degree preferred

• Exceptional organizational skills
• Ability to work independently