QUALITY IMPROVEMENT COORDINATOR

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs.  Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

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A healthcare professional to perform clinical quality case review, quality trending and data analysis, data maintenance, and performance improvement.  Responsible for preparing quality reports related to the care of specific patient population for hospital clinical departments and for regulatory bodies in collaboration with members of the interdisciplinary care team. 

Responsible for monitoring changes to reporting requirements released by regulatory or oversight agencies and responsible for interpreting and communicating these changes to applicable leaders.

Will be responsible for the development and presentation of educational programs and/or project management groups based upon existing data and performance.  

Responsible to adhere to best practice guidelines and work collaboratively to drive patient care improvement efforts throughout the hospital.  Must have knowledge of clinical pathways or guidelines and knowledge of accreditation and regulatory requirements and standards is preferred.  Ability to communicate effectively orally and in writing, and the ability to work independently on projects while driving improvement across the organization. 

• RN or other licensed clinical professional or a graduate from a healthcare administration program with at least 5 years’ experience in a clinical area and or performing data oversight or with healthcare quality, regulatory, or patient safety experience
• Experience with previous clinical, chart review, or performance improvement experience, preferred
• Strong analytical skills necessary to develop, implement and monitor clinical pathways, guidelines, protocols, best practice standards and to develop an outcome-based reporting system for high-risk diagnoses, patient groups, physicians, and specific care processes
• Must have knowledge of data collection techniques, performance improvement methods and tools (e.g., Rapid Cycle PDSA, Lean Six Sigma, etc.)

• Must possess effective communication skills, diplomacy and ability to work well with all disciplines and levels
• Experience working with Microsoft Office, information technology, and data management systems preferred

• Bachelor's degree, required 

• RN or other licensed clinical professional or a graduate from a healthcare administration program with at least 5 years’ experience in a clinical area and or performing data oversight or with healthcare quality, regulatory, or patient safety experience

• Current CPHQ or Patient Safety certification preferred, but not required