SR FINANCIAL NAV TRAINING ANALYST
Camden, NJ Job ID 46749 Job Type Full Time Shift Day Specialty Other ProfessionalAtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Senior Financial Navigation and Training Analyst (SFNTA) serves as trainer, quality assurance analysts, and program growth developer for the Patient Financial Navigation Program. SFNTA acts as the first point of contact for team members and provides guidance, training, and support as needed. The SFNTA will coordinate and reassign work assignments as well as manage the responsibilities of estimating related work queues. Identifies process and/or workflow issues and keeps track of issues, discusses them with the team, and brainstorms possible solutions to present to the Manager.
Experience Required
5-7 years’ experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans.
Advanced knowledge of medical terminology, diagnoses and procedural codes.
Comprehensive understanding of medical insurance plans, products, coverage and plan-specific benefits, along with associated Patient Out-of-Pocket financial liability.
Experience with EPIC system preferred.
Proven ability to provide service excellence to patients and work effectively with all levels of management, physicians, clinicians and payers.
Education Requirements
Bachelor’s degree or 5-7 years’ experience in healthcare.
Special Requirements
Detail oriented with the ability to multi-task using multiple information systems.
Ability to analyze and trend financial business data. Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Proficiency in use of MS Office Word and Excel. A motivated, decisive, self-starter and problem solver, with excellent time management
The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.
A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.
About the Area

With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.

- TRANSPORTER Camden, NJ
- CERTIFIED MEDICAL ASSITANT Cape May Court House, NJ
- REGISTERED RESP THERAPIST Camden, NJ
- REGISTERED RESP THERAPIST Camden, NJ
- REGISTERED RESP THERAPIST Camden, NJ
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Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations.
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Benefits We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
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Awards and Designations Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety..
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Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
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