QUALITY AND PRIVILEGING MANAGER

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

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Responsible for facilitating the medical staff Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) functions in accordance with The Joint Commission Standards, CMS Conditions of Participation, National Committee on Quality Assurance, and other regulatory requirements.  

Ensure that clinical reviews are timely, effective and appropriately documented.   

Responsible for the delineation of clinical privilege management.  

Collaborate with the Department Chief and/or Division Head to solicit updates/modifications to existing delineations to ensure privilege forms remain current, reflect clinical practice, and are consistent with industry standards.

For new privileges, the Quality and Privileging Analyst will compile information relevant to the privileges requested which may include appropriate privilege criteria, position and opinion papers from specialty organizations, white papers from the Credentialing Resource Center and documentation from other health systems, as appropriate.    

Responsible for facilitating the provider change in privileges credentialing process. Collaborate with providers and clinical departments to complete modifications in provider privileges regarding the addition of new privileges, department transfers and/or change in Medical Staff category/status.

Oversees the Focused Professional Practice Evaluation (FPPE) process in coordination with Medical Staff Department Chiefs, Division Heads, and other clinical leaders.

Facilitates the collection of key data elements to ensure compliance with FPPE requirements. Tracks the timeliness of FPPE evaluations and ensures accurate documentation within provider files and the Medical Staff credentialing system. 

In collaboration with clinical leadership, develops and oversees Ongoing Professional Practice Evaluation (OPPE) indicators to align provider performance data with Joint Commission accreditation standards and organizational goals.

Analyzes assessment and documentation data to ensure regulatory compliance and identifies performance trends that may pose risks to patient safety or the organization.

Oversees and supports the completion of OPPE evaluations, reports, and scorecards in collaboration with Department Chiefs and Division Heads. Partners with Quality Management leadership and staff to collect, review, analyze, and report data related to quality improvement and professional practice. Identifies performance trends that may impact patient care outcomes or the organization’s financial performance.

Monitors the timeliness of OPPE evaluations and ensures comprehensive and accurate documentation in provider files and the Medical Staff credentialing system.

Management of the quality reporting platform (e.g. Premier or Vizient) with regards to preparation of OPPE Profiles.  Ensures OPPE profiles are kept up-to-date and accurate, adding and removing providers as necessary. Prepares OPPE profiles for Medical Staff Office reappointment process.

Develops methods to efficiently manage FPPE sand OPPE process including workflows, procedures, and compliance expectations consistent with CMS and TJC standards.  

Prepares and submits reports of FPPE and OPPE to Credentials Committee. Participates in regulatory surveys and audits as the expert regarding the organizations’ FPPE and OPPE processes. 

Regularly solicits updates/modifications to specialty specific delineation of privilege forms to ensure forms remain current, reflect clinical practice and are consistent with industry standards, including maintenance of privileges within the credentialing software.

Researches privilege criteria for technologies or procedures new to the organization. Provides support to Medical Staff Office credentialing staff when interpreting clinical nomenclature (i.e., matching case logs to privileging criteria).    

Facilitates the credentialing process for providers requiring modifications to privileges due to the addition of new privileges, relinquishment of privileges, department transfers and/or changes in

Medical Staff category/status. Coordinates with providers, clinical department leadership and

Credentials Committee reviewers. 

Assists with other Medical Staff Office departmental activities as identified and assigned.  

Five (5) years of clinical nursing experience. Five (5) years of progressively responsible professional experience managing databases in a healthcare setting.

Analytical and quantitative skills related to collecting, organizing and summarizing various levels of data essential.

Expertise querying clinical databases, using clinical decision software and performing biostatistical analysis. 

Expertise with Microsoft Office a must. Experience in performance improvement programs required.

Bachelor of Science in Nursing (BSN) Required and/or Master of Science in Nursing (MSN) Preferred.

Current RN Licensure required. New Jersey RN licensure required, with the following exception: for 100% remote RNs, they must hold current RN licensure in the state of their primary residence.