NETWORK ANALYST
Camden, NJ Job ID 60768 Job Type Full Time Shift Day Specialty Information TechnologyAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Network Analyst role is to ensure the stability, integrity, and efficient operation of the in-house desktop and servers that support core organizational functions.
This is achieved by monitoring, maintaining, supporting, and optimizing all networked devices, software and associated operating systems.
The Network Analyst will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.
Provide escalation support for all desktop, network, and server related issues and backfill desktop support when necessary.
Act as a liaison between the Desktop Support Team and the Server, Network, Applications and, Security Teams.
Support Single-Sign on infrastructure and troubleshoot SSO issues.
Participate in Systems and Network Support On-Call Rotation/Resolution
Tracks, prioritizes and documents IT requests
Maintains working knowledge of current equipment
Diagnoses software and hardware problems relating to the desktop and networking environment
Identifies problems and repairs printers, desktops and peripherals
Interfaces with IS and vendors to resolve issues onsite
Educates end users on technology
Keeps up-to-date on industry trends and continuously enhances professional expertise and knowledge
Leaves calling card or note when servicing customer equipment in their absence
Escalates to desktop manager repeat customer problems, and patterns that are observed in order to analyze trends and address the core problem
Other duties as assigned
Experience Required
Minimum of 2 years’ experience in computer hardware installation, maintenance, and repair.
Strong analytical, technical and troubleshooting skills required.
Customer focus and positive, can-do approach is critical.
Education Requirements
High School Graduate/GED Required
Associates/Bachelors Preferred
License/Certification Requirements
MCSE, MCSA, CCENT, CCNA or equivalent work experience Preferred
The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.
A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.
Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu
About the Area
With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.
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Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations. -
Benefits We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
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Awards and Designations Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety..
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Military and Veterans Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
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Education Achieve your academic and professional goals here at Cooper, one of the nation’s top choices for medical, nursing, and allied health professionals.
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Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
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