MASTER CAMPUS PLAN CLINICAL AND OPERATIONAL LIAISON

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

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The Master Campus Plan Clinical and Operational Liaison is a project ambassador who understands, supports, and communicates overall project vision, objectives, guiding principles, and goals. Responsible for engaging staff, capturing feedback and input from clinical, ancillary, and support stakeholders related to MCP. This critical role advocates for all stakeholders and validates assumptions. As design options are evaluated, identifies impact to current models, workflows, and processes, and works with clinical, operational, and administrative leadership to achieve consensus and facilitate decisions that impact design, workflows, and future operations

The Master Campus Plan Project Liaison: 

• Acts as a project ambassador to build consensus with leadership and front-line staff
• Attend various department/unit meetings to present, inform and update stakeholders about MCP 
  and current on-going projects that support the overall final campus vision
• Work closely with project/design team to facilitate communication and decision-making between 
  design team and clinical, ancillary, and support leadership related to the MCP
• Meet regularly with SVP Hospital Operations to discuss any MCP updates and to review 
  completed and scheduled communication meetings
• Attend and actively participate in MCP steering committee meetings throughout project acting as 
  the voice of the key organizational stakeholders – understanding their requests and making 
  recommendations to the steering committee to help facilitate decision making
• Ensure full engagement and team member inclusion across the enterprise, making sure the right 
  team members are included in meetings and are participating by attending and being engaged 
  during the meeting
• Along with the VP of Planning Design and Construction, provide key insight, guidance, and 
  support to project team during user group meetings, acting as the guiderail, aligning end user 
  direction with project vision, objectives, guiding principles and goals and tracking decisions that 
  need to be made by the steering committee or project executive
• Works closely with project communications team, operations and logistics team, and other 
  project related teams to support project awareness and project engagement
• Lead the transition team assisting the individual department leadership with their preparations 
  for inspections, operational readiness, and move planning, bringing consistency across all 
  departmental relocations
• Other duties/responsibilities in support of Master Campus Plan

• Minimum of 5+ years’ experience in clinical operations leadership. Direct patient care experience helpful.
• Experience leading major projects and/or organizational initiatives helpful. Lean Six Sigma,
• Performance Improvement experience helpful.
• Expertise with Microsoft Suite.

Bachelor's degree required

• Knowledge, experience, and success managing projects with multiple stakeholders
• Excellent organizational and interpersonal skills are required, ability to work across 
  multiple disciplines, levels, and backgrounds
• Strong oral and written communication skills required
• Ability to manage multiple priorities, utilize effective time management skills, and 
  exercise sound administrative judgement
• Understanding of regulatory landscape and ability to understand complex documents.