LEARNING & QUAL SPECIALIST II
Camden, NJ Job ID 29211 Job Type Full Time Shift Day Specialty Other ProfessionalAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey
Short Description
The Learning & Quality Specialist II work collaboratively with the IT Revenue Cycle training team to ensure Epic Cadence training is available to all new hire employees requiring registration and scheduling access (intradepartmentally and interdepartmentally). The L&Q Specialist II will be responsible for the design, development, implementation and evaluation of varied learner materials for frontline new hire (Epic Training and Operational Training). This includes Epic Cadence Registration and Scheduling training. In addition, the L&Q Specialist will conduct observations of users in their environment to identify areas for improvement and suggestions for workflow redesign.
The L&Q Specialist II is also responsible for refresher, informational or career development purposes. He or she will be responsible for call quality initiatives and facilitate calibration sessions in support of leadership.
Experience Required
3 years experience in teaching/operational training, or 1 to 2 years as an Epic Super User
Education Requirements
Bachelors preferred in Education or Healthcare
License/Certification Requirements
Cooper Epic Credentialing required
Special Requirements
Communication – Ability to communicate with patients, visitors and coworkers
About the Area
With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.
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Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations. -
Benefits We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
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Awards and Designations Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety..
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Military and Veterans Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
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Education Achieve your academic and professional goals here at Cooper, one of the nation’s top choices for medical, nursing, and allied health professionals.
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Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
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