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Cooper - Support/Entry level
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INSURANCE SPECIALIST

Camden, NJ Job ID 3042 Job Type Full Time Shift Day Specialty Clerical/Administrative
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About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.


Short Description

Conduct interviews with patients and families to insure insurance coverage which includes
obtaining benefit information and pre-certification.

Make referrals to financial assistance services for patients with less than 100% coverage.

This position will also perform Scheduling duties when needed.

General knowledge of medical insurance, billing and prior authorizations  

General knowledge of state and federal medical assistance and health services programs preferred.

Ability to organize, take independent action and project Cooper values to customers and

co-workers.

Experienced in scheduling, front desk, and basic knowledge of ambulatory billing

Bilingual always a plus   


Experience Required

High School Diploma or Equivalent required


Education Requirements

Computer EPIC training program to include: Registration, Scheduling, documenting and other programs as required. 


Special Requirements

Skilled in use of computers and software applications, i.e., Microsoft Word, Excel, Access, registration and billing systems.

Excellent interpersonal and communications skills.  Be willing to engage in cooperative, professional relationships with all members of the interprofessional healthcare team.

At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights. 

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Testimonial Placeholder Image

With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.

Group of diverse Cooper employees

Diversity, Equity, and Inclusion

We have always strived to create a diverse and inclusive environment that reflects the vibrant community of Camden. But we don’t rest on our reputation. We are constantly asking ourselves how we can be better. From our students to our staff, our patients to our community, we want to be a place where anyone and everyone can feel at home.

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What Inspires Us

Every member of Team Cooper has their own unique story to tell about what inspires them to be with Cooper. Some were kind enough to share them with us.

  • 2022 LGBTQ+ Healthcare Equality Top Performer Award
  • 2023 Forbes America's Best-In-State Employers Award
  • 2023 US News Best Regional Hospitals Award
  • 2023 Procedures and conditions Awards

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