DIRECTOR CLINICAL PRACTICE - SPECIALTY CARE

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

The Director of Clinical Practice serves as a key clinical leader for Adult Health Institute Specialty Care, providing oversight across Allergy & Immunology, Dermatology, Dermatologic Surgery, Endocrinology, Gastroenterology, Infectious Diseases, Nephrology, and Pulmonary Medicine. In partnership with physician and administrative leadership, this role advances quality, safety, clinical operations, workforce development, and strategic growth initiatives.

The Director collaborates with physicians, APPs, nursing, and operational leaders to improve patient outcomes, access, patient experience, and operational performance across ambulatory, inpatient, procedural, and transitional care settings. Responsibilities include leading quality improvement efforts, supporting regulatory and accreditation readiness, driving workforce and care model innovation, and serving as a clinical leader for program expansion, workflow optimization, and strategic initiatives.

This position offers the opportunity to help shape the future of Adult Health Institute Specialty Care by supporting continued growth, advancing clinical excellence, strengthening care delivery, and enhancing the patient and provider experience across a rapidly expanding specialty network.

Essential Responsibilities

Clinical Workforce Oversight

· Provide leadership and oversight of non-physician clinical teams, including APPs, clinical educators, dietitians, and registered nurses.

· Lead recruitment, onboarding, workforce planning, clinical optimization, professional development, engagement, and retention initiatives.

· Develop clinical leadership structures that support accountability, succession planning, and leadership development across the Institute.

Quality & Safety

· Provide oversight and accountability for quality and safety performance across all specialty divisions.

· Develop and execute Institute-wide quality, safety, and high-reliability initiatives.

· Ensure compliance with evidence-based practices, regulatory requirements, accreditation standards, and organizational policies.

· Analyze performance data, identify areas of variation or opportunity, and implement improvement strategies.

Care Coordination & Clinical Integration

· Strengthen coordination across ambulatory, inpatient, and procedural care settings.

· Identify and address barriers impacting throughput, length of stay, readmissions, access, and patient experience.

· Partner with physicians, APPs, nursing, operational leaders, and clinical stakeholders to optimize care delivery and clinical pathways.

· Support expansion of multidisciplinary and team-based models of care.

Strategic & Operational Leadership

· Provide clinical leadership for program development, growth initiatives, and care model expansion.

· Support planning and implementation of strategic initiatives, technology solutions, clinical services, and operational improvements.

· Provide clinical expertise in capacity planning, access improvement, resource utilization, and workforce optimization.

· Monitor and respond to key performance indicators including patient access, provider productivity, workforce metrics, quality outcomes, patient experience, and operational performance.

· Minimum five (5) years of progressive clinical leadership experience in an ambulatory, inpatient, procedural, or integrated healthcare setting.

· Experience leading multidisciplinary clinical teams, quality improvement initiatives, workforce development, and operational change management.

· Demonstrated success in clinical operations, provider engagement, quality improvement, and care delivery transformation.

· Master's Degree in Nursing, Health Administration, Healthcare Leadership, Medical Science, or other related healthcare discipline required.

· Current New Jersey clinical licensure in an applicable healthcare profession required.

· Advanced Practice Provider licensure preferred.

· BLS certification required; ACLS preferred.

· Strong understanding of quality improvement, patient safety, regulatory standards, and healthcare performance metrics.

· Demonstrated ability to analyze data and implement strategies that improve clinical, operational, and financial outcomes.

· Experience leading organizational change and driving adoption of evidence-based practices.

· Advanced interpersonal, communication, and leadership skills with the ability to build consensus and influence across diverse stakeholder groups.

· Ability to prepare executive-level presentations, reports, and recommendations.

· Strong problem-solving skills, strategic thinking, and personal accountability.