DATA INTEGRITY SPECIALIST

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Resolves complex Data Integrity issues daily including merges, unmerges, unlinking external and internal care everywhere requests, misregistrations, requests for amendments and marking patients deceased in Epic.  Handles all chart corrections in OnBase to ensure the accuracy of the scanned documents and doc types. The purpose of this role is to ensure the integrity of the medical record.  Must work with extreme attention to detail in multiple computer applications.

• Processes Patient Amendment Requests for health system with collaboration of healthcare providers.  Performs ongoing follow-up to ensure compliance with turnaround times. 
• Liaison with Patient Access, Ancillary Departments and providers on mis registrations
• Routinely communicates with patients, providers and leadership regarding chart corrections and amendments.
• Use the Identity Events Report to review merges and merge statuses.  Review demographic changes utilizing chart documentation, media, and multiple external databases.
• Change classification of merge pair to an NMR (Needs More Research) if applicable.
• Use Patient Contact Mover to transfer notes from one patient record to another. Process Mis-registrations. Perform ongoing follow-up with clinician/administrative/office staff after mis registrations. 
• Perform unlinking via the Care Everywhere Portal based on internal processes (merges, unmerges, etc.) or external facility requests.
• Monitor and finalize all requests in the in basket for Chart Correction, Deceased patients, and various other requests.
• Work Chart Correction for scanned documents in OnBase. Correct documents that need to be deleted, were assigned to the incorrect patient, were assigned to the incorrect encounter, or were indexed to the incorrect doc type.

A minimum of 3 years’ experience in Health Information Management is required.   

High School Diploma or Equivalent required.