CLINICAL ACCESS NAVIGATOR
Camden, NJ Job ID 15482 Job Type Full Time Shift Day Specialty Nursing/Clinical SupportAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Under the general supervision of the Director of Clinical Practice, the Clinical Access Navigator serves as a liaison between physicians, nurses, and patients.
Manages and documents patient phone calls pertaining to medical conditions and questions according to established department routine.
Registers and Schedules patients in EMR (Epic)
Efficiently operates computer, copier, fax machine, telephone system and performs numerous other clerical and technical duties in accordance with current procedures.
Maintains and utilizes knowledge of all departmental clinical and non-clinical resources.
This position will serve as a key resource to pediatric or primary care patient families.
Experience Required
Minimum two years of general ambulatory office experience
Two years pediatric or primary care ambulatory care setting experience preferred
Strong foundations in family centered care principles and communication
Previous telephone triage experience preferred
Education Requirements
Graduate of an accredited school of practical nursing.
License/Certification Requirements
Current New Jersey LPN License (Licensed Practical Nurse).
BLS Certification (Healthcare Provider Course)
About the Area
With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.
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Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations.
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Benefits We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
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Awards and Designations Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety..
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Military and Veterans Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
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Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
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