ASSISTANT DIRECTOR OF QUALITY OUTCOMES- BONE AND JOINT

AtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

The Assistant Director of Quality Outcomes supports Cooper University Health Care’s mission by leading quality, safety, and performance improvement initiatives within the Bone and Joint Institute. This role ensures compliance with regulatory standards, optimizes patient outcomes through data-driven strategies, and provides oversight of the Nurse Navigation team to promote efficient, patient-centered care. The position serves as a strategic and operational resource bridging clinical, administrative, and quality goals across the Institute.

Quality and Performance Improvement Leadership – Develops, implements, and evaluates quality and safety initiatives across the Bone and Joint Institute, utilizing data analytics to identify trends, set benchmarks, and drive measurable improvements in patient outcomes. Leads multidisciplinary quality and safety committees to ensure compliance and best practices.
Operational Oversight and Compliance – Ensures adherence to all regulatory and accreditation standards (TJC, CMS, DOH, OSHA, HIPAA) within the ambulatory practice environment. Monitors risk management activities, safety events, and performance metrics to support a culture of accountability and transparency.
Team Leadership and Staff Development – Provides direct oversight to the Nurse Navigation team and other quality-focused staff. Coaches, mentors, and evaluates team members to achieve departmental goals while fostering engagement, professional growth, and high performance.
Data Management and Reporting – Oversees collection, analysis, and reporting of clinical and operational data to evaluate quality outcomes. Prepares presentations and reports for leadership, committees, and regulatory bodies, recommending evidence-based strategies for improvement.
Patient Care and Experience Optimization – Partners with providers, nurses, and administrative teams to standardize care processes, promote evidence-based practice, and enhance patient satisfaction, safety, and access to care across all service lines.
Strategic Planning and Collaboration – Collaborates with the Director of Clinical Practice & other Insititue leadership to align departmental goals with organizational priorities. Supports long-term quality improvement initiatives and integration across service lines.

Change and Communication Management – Leads proactive communication strategies to support change management, ensuring staff understanding, engagement, and alignment with institutional initiatives. Promotes effective information flow across multidisciplinary teams.

3 Years leadership required 

5 years preferred

Bachelor's degree and master's Degree Required

Bachelor’s Degree in Nursing 
Master’s Degree
RN with state licensure 
BLS/ACLS