ADMINISTRATIVE COORDINATOR - CNI

AtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

This position supports the Cooper Neurological Institute (CNI) and requires the incumbent to register and schedule patients for outpatient office appointments, procedures, and/or surgeries and assists with tasks related to patient care and appointments e.g. record gathering, scanning, faxing, uploading images, etc.

This position works in collaboration with all CNI team members, as well as other Cooper departments, including but not limited to, nursing, health care access, patient access center, lab testing, radiology, and OR.

Demonstrate strong customer service, organizational, and communication skills. Previous experience with using Epic is highly preferred.   

Make a Meaningful Impact as an Administrative Coordinator I

Are you a highly organized professional looking to play a critical role in patient care?

Join our team as an Administrative Coordinator I, where you will serve as the essential liaison between Cooper and Inspira. In this role, you aren’t just scheduling appointments; you are ensuring that patients receive timely, life-changing care through seamless communication and efficient workflows

Your Role in the Patient Journey:

• Orchestrate Surgical Care: You will take the lead in coordinating and scheduling procedures and surgical cases, meticulously ensuring that all required information is complete before a case is set

• Be the Bridge: You will serve as the primary point of contact between Cooper and Inspira, facilitating communication and resolving scheduling hurdles to ensure continuity of care for every patient

• Master of Coordination: You will support the surgical scheduling team by gathering all necessary documentation, orders, and clearances while assisting with the prior authorization process to keep care moving forward

• Tech-Savvy Support: Utilizing multiple Electronic Medical Record (EMR) systems, you will verify patient data and track scheduling status across organizations to maintain a high standard of documentation

• Why You’ll Excel in This Position: Commitment to Excellence: You demonstrate Cooper Core Values and maintain a high level of professionalism in every interaction

• Patient-Centered Service: You provide high-quality customer service to patients, families, and internal teams, acting as a helpful guide for follow-ups and general inquiries

• Operational Detail: You handle essential administrative tasks—from obtaining records and uploading imaging to scanning and faxing—ensuring the medical record is accurate and complete

• Continuous Improvement: We value your insight. You will identify workflow barriers and collaborate with leadership on process improvement efforts to enhance how we deliver care

• Join us and become a key player in supporting scheduling operations and improving access to care for our community

• You will also be called upon to perform related duties and special projects that contribute to our mission

High School Diploma required. Associate's degree preferred.