ADMIN COORDINATOR II

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

The Administrative Coordinator II provides comprehensive administrative support to the institute leadership and staff within the Coopers Women's Care Center/Family Planning. This role is pivotal in ensuring the efficient operation of daily activities, facilitating communication across departments, and supporting the delivery of high-quality patient care.

• Provide high-level administrative support to all Physicians and Advanced Practice Providers (APPs) within assigned divisions. Responsibilities include managing calendars, coordinating schedule changes, booking conference travel, organizing on-call assignments, submitting reimbursements, supporting presentations and special projects, maintaining provider files, processing legal and licensure requests, and managing bump lists for appointments under 30 days.

• PTO and Schedule Management:

  Track and submit Paid Time Off (PTO) requests for all providers, ensuring alignment with clinic coverage and schedule demands. Follow up on PTO submissions to ensure accuracy and timely leadership approval.
• Serve as the primary point of contact for key internal and external partners, including the PAC, Ambulatory Call Center, ambulatory leadership and staff, Institute leadership, Patient Relations, and special programs such as Hero Care and Operation Allies. Facilitate clear, timely, and effective communication across all stakeholders.
• Meeting Coordination and Communication: Attend and document minutes for division- and department-level meetings. Ensure timely dissemination of meeting summaries, action items, and follow-up communication to all relevant attendees.
• Maintain Outlook calendars for assigned leadership, coordinate meetings, manage conference room calendar, assist with staff recruiting as needed, and assist with department request for service (e.g. ordering new equipment, set up of equipment, access to departmental programs, etc.)
• Liaison to Medical Staff office for all Physician medical staff credentialing issues. 
  • Submit all licenses and credentialing documentation as it is renewed
  • Communicate with Medical staff for any credentialing needs
  •  Process and track all evaluations, appointments and reappointment applications for the department.
  • Maintain Licenses and database for Physicians and Nurse Practitioners.

• Liaison to Health System Credentialing Department
  • Assist with all managed care applications for surgery Nurse Practitioners and Physicians.
  • Receive, distribute and monitor all managed credentialing applications for department.  

• Promptly escalate operational concerns, provider-related issues, patient complaints, and other critical matters to appropriate leadership for timely intervention and resolution.
• Provide daily assistance in all master scheduling duties
  • Enter special appointments
  • Adjust Physician and Nurse Practitioner schedules
  • Create schedules and templatesPhysician Call schedules

• Physician Call schedules:

  • Input monthly Physician call schedules and changes into Amion system for all divisions in department.
• Assist with gathering miscellaneous data from clinical departments for use in financial analysis, budgets, and CUP policy development.
• Interpreting Services – process incoming invoices and allocate to division/location level. Track actuals spend v. budget
• Performs all related duties or special projects as assigned/required.

3-5 years' experience preferred

• High School/GED Required
• Associates Degree Preferred

• Communication – Ability to communicate with patients, visitors and coworkers
• Microsoft proficiency (Excel, Word, PowerPoint)
• EPIC experience preferred
• Ability to multitask, prioritize responsibilities, and work independently in a fast-paced healthcare environment.