DIRECTOR OF NURSING OPERATIONS
Cape May Court House, New Jersey
Overview
At Cooper, our dedicated nurses are the foundation of our commitment to exceptional care. As South Jersey’s leading academic health system and only Level I Trauma Center, we deliver compassionate care across the care continuum. With a vast geographic reach encompassing urban and suburban settings, Cooper offers a diverse environment for professional nursing practice.
Success Profile
We’ve identified several DIRECTOR OF NURSING OPERATIONS personality traits that best fit within our organizational infrastructure, company culture, and shared values. Are you a match?
- Achiever
- Adaptable
- Good Listener
- Helpful
- Results-driven
- Self-starter
Mission and Values
At Cooper Norcross Health, we’ve built an environment where everyone is passionate about learning, healing, and service. Making this mission a reality means cultivating supportive, inspiration-focused conversations between our team members at every level. We’re proud of the purpose-driven culture our team shares, and the outcomes it produces for our patients.
Cooper University Health Care is a leading academic health system where our nurses work alongside some of the best clinicians in the world to treat unique and complex cases. At Cooper, we strive to support nurses to be the best through collaborative work environments, educational and professional development opportunities, as well as career advancement. If you’re looking to learn, grow, and further your nursing career, Cooper University Health Care is the right place for you. Join us today. Learn why there are nurses … and then there are Cooper nurses.
- Kathy Devine, DrNP, RN, NEA-BC
SVP / Chief Nursing Executive
Employee Voices
Benefits
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Retirement
Cooper University Health Care offers a 403(b) retirement plan administered by Fidelity Investments that enables team members to save and plan for retirement through pre-tax and post-tax (Roth) contributions. All new team members of Cooper University Health Care will have 3% of compensation automatically deducted from their pay each payroll period and directed to their account at Fidelity Investments. Deferral percentages can be changed with Fidelity at any time, once enrolled. A match contribution of 50% of the team member’s contributions up to 5% of annual salary is available once eligible.
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Medical/Dental
Cooper’s medical plans are provided by Horizon Blue Cross Blue Shield. Each of the medical plans offers flexibility and freedom to use any Cooper or network provider in Horizon Blue Cross Blue Shield’s PPO, Blue Card network. Each plan has a wide range of preferred providers and services that may have no out-of-pocket cost when using Cooper providers, depending on the plan chosen. Prescription drug coverage is included in each of Cooper’s medical plans. Dental benefits are provided through Delta Dental PPO plans and Sun Life DMO. Comprehensive vision coverage is offered through Eyemed.
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Tuition Assistance
Cooper University Health Care believes that ongoing education is important, both personally and professionally. Benefits eligible team members are able to take advantage of Tuition Assistance once 3 months of employment are completed. Cooper also provides annual assistance towards professional certifications and related organization memberships.
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Educational Partnerships
Cooper is proud to partner with world class educational institutions
- Atlantic Cape Community College
- Tomas Edison State University Bayada Scholars Program at Cooper
- Rutgers- Blackwood
- Camden County College
- Drexel University
- Gwynedd Mercy University
- Holy Family University
- Jefferson University
- La Salle University
- Our Lady of Lourdes School of Nursing
- Rowan College of Burlington County
- Rowan University
- Rowan College of South Jersey
- Rutgers Camden
- Rutgers New Brunswick
- Stockton University
- TCNJ
- Thomas Edison State University
- University of Pennsylvania
- Widener University
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Nursing Recognition and Excellence
We are always looking to highlight the amazing work of our team members. Through-out the year nurses are recognized through Daisy nomination, unit awards, and rounding recognitions. For those nominated by their leaders and peers Cooper holds Annual Nursing Excellence Awards for their clinical abilities, leadership, mentorship and commitment to upholding the Cooper mission: To serve, to heal, to educate.
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Professional Development
Cooper is committed to nurses' professional growth and development. A variety of classes and courses are offered for learning new content and skills focused specifically on current and future career goals. Cooper nurses are provided with the opportunities to become involved in precepting, mentorships, research, interprofessional education, Grand Rounds and presentations.
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Professional Governance
Professional Governance: Cooper nurses are encouraged to participate in our shared decision-making structure that gives them autonomy in defining and determining their practice. Professional governance allows for collaboration and communication across all levels of nursing to drive quality patient and workforce outcomes.
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Nursing Residency
Cooper’s Nurse Residency Program, a PTAP-accredited program with distinction, offers a unique opportunity for new-to-practice registered nurses to build confidence in clinical decision-making, foster meaningful connections with colleagues, and strengthen their professional practice.
Responsibilities
DIRECTOR OF NURSING OPERATIONS
Cape May Court House, NJJob ID 76338Job Type Full TimeShift DaySpecialty Leadership & Non-Direct Patient CareCooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.
Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.
Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.
More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.
Short Description
The Director of Nursing Operations is responsible for the strategic and day‑to‑day oversight of centralized nursing staffing and patient flow operations across the organization. This role ensures safe, efficient, and cost‑effective deployment of nursing resources by leading the Staffing Office, Nursing Supervisors, Flow Supervisors, and Float Pool. The director collaborates closely with clinical leadership, hospital operations, and support services to optimize patient throughput, maintain regulatory compliance and quality initiatives, and align staffing with organizational priorities. This position ensures a Culture of Service and quality is being fostered and ensures promoting positive patient outcomes.
- Provides comprehensive leadership for centralized nursing staffing operations, including the staffing office, nursing and flow supervisors, and the float pool, ensuring safe, compliant 24/7 coverage across all clinical areas. This includes developing and executing staffing and contingency plans to address fluctuations in census, acuity, and workforce availability; optimizing float pool utilization to minimize agency and premium labor; and collaborating with nursing leadership to proactively plan for seasonal variation, service line growth, and organizational initiatives. In coordination with Executive Leadership, the Director of Nursing Operations will assist in implementing the strategic and operational plans of the organization.
- Oversee and coordinate patient flow operations to ensure timely admissions, transfers, and discharges by collaborating with nursing and flow supervisors and key interdisciplinary partners, monitoring flow metrics, and implementing improvements to enhance capacity management, efficiency, and patient experience. Assures efficiency, effectiveness and standardization of processes and presentation across the practices.
- Provides leadership and support to staffing office, nursing, and flow supervisors by ensuring effective onboarding, competency, scheduling, and performance management, fostering a culture of accountability and teamwork, and serving as a clinical and operational resource during off‑hours and high‑acuity situations. May require on call coverage, evenings, weekends, or holidays as operational needs dictate.
- Ensure effective onboarding, scheduling, competency assessment, and ongoing professional development for supervised staff.
- Conducts department meetings and continually communicates a clear and constant message regarding department goals to produce desired results.
- Develops, reviews, and updates departmental policies using evidence-based practice and current literature.
Experience Required
Healthcare Administration, or related field preferred
Education Requirements
- Graduate of NLN accredited School of Nursing.
- Bachelors required.
- Master’s degree in nursing (MSN) Required
License/Certification Requirements
- Current NJ-RN License (Registered Nurse).
- Current NJ-BLS Certification (Basic Life Support).
The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.
A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.
Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu