PATIENT SERVICES REP PRN
Camden, NJ Job ID 25778 Job Type Per Diem Shift Day Specialty Clerical/AdministrativeAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Patient Service Representative will be a resource to the department, patients, families, and health care team members within the scope of their role. They will support the administrative and scheduling needs of the Innovative Delivery Programs including Population Health at Home, Remote Patient Monitoring, Complex and Transitional Care, and other population health programs/initiatives as needed.
1. Answers and fields phone calls and voice mail messages, monitors assigned front desk pools, documents events in patients digital health record, and escalates as appropriate.
2. Faxes, scans PHI into their digital health record, and sorts mail.
3. Schedules and confirms patient appointments and performs check-in, check-out.
4. Prepares patient charts and information prior to scheduled appointment.
5. Facilitates activation of patient’s MyChart account if not active
6. Supports patient screening for digital remote patient monitoring (RPM) program eligibility (i.e. social, digital capabilities) and facilitates digital RPM program enrollment
7. Orders/ships digital remote monitoring devices and confirms patient receipt.
8. Anticipates problems or issues and solves within the scope of responsibility.
9. Reviews digital RPM patient agreement and ensures signed.
10. Collaborates with patients, care givers, providers, and other health care team members.
11. Maintains privacy and confidentiality for all patients.
12. Regularly attends in-services to further develop position and department.
13. Performs all related duties or special projects as assigned/required.
The above are guidelines for the position but are not necessarily a delineation of all the actions/duties necessary to the job.
Experience Required
Minimum one year of recent registration or billing experience working in a medical facility preferred.
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
Epic experience preferred.
Excellent organizational, written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills.
Education Requirements
High School Diploma or equivalent required
Special Requirements
Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written.
Must be skilled in the use of computers
About the Area
With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.
- OB/GYN GENERALIST Camden, NJ
- APPLICATIONS ARCHITECT Camden, NJ
- CLINICAL NURSE MANAGER - INPATIENT ONCOLOGY Camden, NJ
- MAMMOGRAPHY TECHNOLOGIST PRN Camden, NJ
- MEDICAL PRACTICE ASST Camden, NJ
No jobs have been viewed recently.
No jobs have been saved.
-
Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations.
-
Benefits We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
-
Awards and Designations Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety..
-
Military and Veterans Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
-
Education Achieve your academic and professional goals here at Cooper, one of the nation’s top choices for medical, nursing, and allied health professionals.
-
Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
-
-