PATIENT FINANCIAL NAVIGATOR ADVISOR
Camden, NJ Job ID 19263 Job Type Full Time Shift Day Specialty Clerical/AdministrativeAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Patient Financial Navigation Advisor (PFNA) acts as the patient’s liaison from physician order through complete billing cycle.
The PFNA will complete a comprehensive analysis of patient’s health insurance to include verification of benefits, prior authorization status and patient’s out of pocket liability.
PFNA will educate and provide patient with a clearly defined estimate of the patient’s financial responsibility for all services, including office visits, testing, diagnostic studies, surgeries and procedures via phone, written correspondence and MyChart communication.
PFNA will collect or provide payment arrangements in accordance with policies and procedures
Experience Required
Minimum 3 years of experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans.
Proficiency in working with payer on-line portals, as well as NaviNet, Passport or other third party eligibility systems required.
Intermediate knowledge of Medical Terminology, Health Insurance Plans and Patient Out-of-Pocket financial responsibility.
Experience with EPIC system preferred.
Proven ability to effectively interact with and provide service excellence to patients, clinicians, physicians and administrators.
Education Requirements
High School Diploma required. Associates degree or equivalent experience preferred
Special Requirements
Detail oriented with the ability to multi-task using multiple information systems.
Excellent time management, organizational and oral/written communication skills.
Proficiency in use of MS Office Word and Excel.
Demonstrated skills in customer service, with ability to project Cooper values to patients, internal customers and providers.
About the Area
With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.
- OB/GYN GENERALIST Camden, NJ
- MAMMOGRAPHY TECHNOLOGIST PRN Camden, NJ
- CLINICAL DOCUMENT QUALITY ANALYST EDUCATOR Camden, NJ
- MANAGER AMBULATORY OPERATIONS Camden, NJ
- PROJECT MANAGER Camden, NJ
No jobs have been viewed recently.
No jobs have been saved.
-
Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations. -
Benefits We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
-
Awards and Designations Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety..
-
Military and Veterans Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
-
Education Achieve your academic and professional goals here at Cooper, one of the nation’s top choices for medical, nursing, and allied health professionals.
-
Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
-
-
