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Cooper - Support/Entry level
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INSURANCE SPECIALIST

Camden, NJ Job ID 28585 Job Type Full Time Shift Day Specialty Clerical/Administrative
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About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey


Short Description

Verify health care benefits; document in EPIC

Obtain prior authorization and managed care referrals; document in EPIC

Daily EPIC Work Queue management.

Submit dashboard referrals to financial assistance team for guarantors with less than 100% coverage.

Utilize electronic tools and resources such as Navinet, AIM, I-exchange for obtaining pre-authorization, document in EPIC.

Clean chart check within 72 hours unless STAT case.  




Experience Required

2 years insurance verification or registration experience in a hospital or physician office, preferred. 

Knowledge of medical insurance and billing regulations, preferred.

Knowledge of EPIC or other electronic medical record systems a plus.  

Knowledge of Oral Surgery/Dental experience a plus. 

Excellent customer service.  

Knowledge of state and federal health insurance programs preferred. 

Ability to organize, take independent action and project Cooper core values to customers and 
co-workers. 

Basic knowledge of appointment scheduling, front desk functionality, and professional coding, preferred.  

Bilingual preferred.  


Education Requirements

HS diploma or equivalent


Special Requirements

Skilled in use of computers and software applications, i.e., Microsoft Word, Excel, Access, registration and billing systems. 

Excellent verbal and written communications skills

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Testimonial Placeholder Image

With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.

Group of diverse Cooper employees

Diversity, Equity, and Inclusion

We have always strived to create a diverse and inclusive environment that reflects the vibrant community of Camden. But we don’t rest on our reputation. We are constantly asking ourselves how we can be better. From our students to our staff, our patients to our community, we want to be a place where anyone and everyone can feel at home.

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What Inspires Us

Every member of Team Cooper has their own unique story to tell about what inspires them to be with Cooper. Some were kind enough to share them with us.

  • 2022 LGBTQ+ Healthcare Equality Top Performer Award
  • 2023 Forbes America's Best-In-State Employers Award
  • 2023 US News Best Regional Hospitals Award
  • 2023 Procedures and conditions Awards

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