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PATIENT ACCESS SVC SPEC PRN

Apply Job ID 55846 Job Type Per Diem Shift Day Specialty Clerical/Administrative
Short Description

This position has a strong emphasis on customer service to our patients and facilitating

     patient access to professional services.

     This position must ensure quality patient scheduling, positive telephone etiquette and

     customer satisfaction in support of the mission of Cooper University Hospital and Cooper

     University Physicians. 

     Must be knowledgeable of medical terminology, medical insurance, professional  billing  

     requirements, and must possess excellent communication skills both verbal and written.

     Must be skilled in use of computers and applications.

     Must have the ability to be organized, take independent action and project Cooper’s values

     to both customer and co-workers.   


Special Requirements

Education:

High School Diploma or Equivalent required.

Experience:

2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office, Medical Terminology preferred.

Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.

Excellent customer service skills with strong interpersonal skills and phone etiquette are required.

Required License/Certifications/ Registration:

Computer IDX training program to include: Registration, Scheduling, E-Commerce, and FSC.

Other Qualifications:

Requirement: All new employees must be trained in appointment scheduling and Patient Registration and successfully PASS all IDX training requirements within their probationary period.

IDX Training includes: MCA Models, Registration, Basic Management and Eligibilities requirements.

Scheduled Days / Hours: PRN coverage 8:30-5pm

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