Skip Navigation
Home Search

PATIENT SERVICES REP

Apply Job ID 58465 Job Type Full Time Shift Day Specialty Clerical/Administrative
About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey


Short Description

     This position has a strong emphasis on customer service to our patients.

     Must ensure quality patient scheduling, positive telephone etiquette and customer

     satisfaction in support of the mission of Cooper University Hospital. 

     Serve as the front line contact person for all incoming patients. 

     Greet, register, schedule, collect point of service copays and provide general information to

     patients and their families using AIDET.

     Must have the ability to be organized, take independent action and project Cooper’s values

     to both customer and co-workers.

     Serves as patient’s non-clinical navigator during discharge coordination.


Special Requirements

Education:

High School Diploma or equivalent required.

Experience:

Minimum one year of recent registration or billing experience working in a medical facility preferred.

Proficiency in  patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.

Epic experience preferred.

Excellent organizational, written/verbal communication and teamwork skills.

Demonstrated performance of excellent customer service skills.

Required License/Certifications/ Registration:

Other Qualifications:

Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. 

Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.

NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.

Scheduled Days / Hours: Mon - Fri hours vary

Apply

Sign up for Job Alerts

Interested InSearch for a category, location, or category/location pair, select a term from the list of suggestions, and click "Add".

  • Support/Entry Level, Cherry Hill, New Jersey, United StatesRemove