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PATIENT ACCESS SVC SPCLST I - URBAN HLTH INST Clinical 3 Coo

Apply Job ID 46917 Job Status Full Time Shift 1

More information about this job:


Short Description:


Ensure quality patient appointment scheduling and facilitate patient access to professional services in a call center setting. Requires 2 years of patient appointment scheduling,insurance verification or registration experience in a hospital or physician office. Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.Excellent customer service skills with strong interpersonalskills and phone etiquette are required.

High School Diploma or Equivalent required.

2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office, Medical Terminology preferred.

Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.

Excellent customer service skills with strong interpersonal skills and phone etiquette are required.

Required License/Certifications/ Registration:

Computer IDX training program to include: Registration, Scheduling, E-Commerce, and FSC.

All incumbents must satisfactorily complete a Cooper systems training program to include: Registration, Scheduling, E-Commerce and FSC

Other Qualifications:

Requirement:All new employees must be trained in appointment scheduling and Patient Registration and successfully PASS all IDX training requirements within their probationary period.

IDX Training includes: MCA Models, Registration, Basic Management and Eligibilities requirements.

Special Requirements:


Scheduled Days / Hours: Monday-Friday 8am -4:30pm

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