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Apply Job ID 53470 Job Type Full Time Shift Day Specialty Information Technology
Short Description

Patient Access -(Cadence, Prelude, Referrals, RTE, Grand Central)

Responsible for enhancing, supporting, and maintaining EPIC applications within the Cooper Health System.  Coordinates the analysis, development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Collaboration with integrated areas. Medium to large projects.


  1. Provide complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
  2. Gather requirements, provide fit gap analysis and create effective technical solutions for the business needs.
  3. Design, validate and confirm new or changed functionality with the supported application environment that meets customer specifications.
  4. Demonstrate ability to implement and manage small to medium level projects.
  5. Demonstrate ability to troubleshoot, research and solve technically challenging problems involving integrated systems.
  6. Assist with the administrative, technical, and customer-facing duties surrounding the successful project implementation of system updates and changes.
  7. Consistently meets project deadlines and goes the extra mile to ensure dates are met.


       8.Responsible for keeping all documentation up-to-date


  1. Work closely with business users and application team to design, build and execute a comprehensive integration and user acceptance test plan and scripts.
  2. Create and maintain test scripts in support of new installations, projects, and/or system updates.
  3. Accountable as the application subject matter expert (SME) when assigned to project Teams.
  4. Serve as a liaison between end users, subject matter experts and technical support.


  1. Provides on-call support 24/7
  2. Monitors queues, event logs and brokers and performs maintenance as required
  1. Monitors interfaces with external systems
  2. Creates ad hoc reports per user specifications

Special Requirements

Scheduled Days / Hours: 8

Bachelor's Degree preferred

5-10 years experience required

5 years of relevant application business experience required in lieu of Bachelors’ Degree.


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